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Background #
Beaver Pest Control Case Study #
IntelliSolve #
A leading UK restaurant brand faced an ongoing mouse infestation. Despite repeated efforts, including proofing works and conventional pest control, the issue persisted. Mice were regularly sighted in the basement kitchen and adjoining seating areas, peaking late in the evening and overnight.
IntelliSolve turned a long-standing infestation into a data-led success story. By using camera technology to uncover hidden behaviours, we replaced ineffective control methods with targeted solutions achieving faster results, fewer disruptions, and renewed client confidence.
Challenges #
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Complex ingress points
The building’s design created multiple hidden entry routes for rodents. Shared services and poorly constructed internals allowed mice to move freely between units and service areas, making proofing works almost impossible to fully seal.
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Limited technician access
Large ceiling voids and confined service areas meant technicians had only brief windows of access. This severely limited the ability to carry out thorough inspections or apply consistent treatments across the site.
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Constant food sources
Aside from the small gap between 4:00–7:00 a.m., food debris was continuously available. This ensured rodents had a reliable food source around the clock, undermining the effectiveness of traditional baiting methods.
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High customer-facing risk
Mouse activity wasn’t confined to back-of-house areas. Sightings extended to guest seating areas, creating a serious reputational risk for the restaurant and heightening the urgency for a reliable, long-term solution.
Actions
We shifted strategy: “You can’t manage what you can’t measure.” Instead of relying on failed baiting, we installed 20 motion-sensor cameras across the site to map mouse behaviour.
Over four weeks, cameras revealed:
- Mice bypassing and ignoring traps entirely
- Hotspot areas with high mice activity
- Clear behavioural resistance, likely due to past negative encounters with traps
Results
Armed with behavioural insights, we removed all redundant traps and baits. In their place, we introduced:
- Wooden snap traps
- Contact gel on painted cards
- Vertox trays baited with BBQ sauce (an unexpected but highly effective attractant)
This resulted in:
- Rapid engagement with the new control measures
- Significant reduction in mouse activity across key hotspots
- Renewed client confidence in proactive pest management